PRIVACY POLICY

Introduction Oriella ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website oriella.uk and make a purchase. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

  • Personal Data: When you make a purchase or attempt to make a purchase, we collect certain information, including your name, billing address, shipping address, payment information (processed securely by [Stripe/PayPal]), email address, and phone number.

  • Device Data: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

How We Use Your Information We use the Order Information to:

  • Fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing invoices/order confirmations).

  • Communicate with you regarding order updates or customer support.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products (only if you have opted in).

Sharing Your Personal Information We share your Personal Information with third parties to help us use it as described above. For example:

  • We use [Shopify/WooCommerce] to power our online store.

  • We share order details with our fulfillment partners and suppliers to ship the products directly to you.

  • We may share data with marketing platforms (e.g., Meta, TikTok) to optimize our campaigns, strictly subject to your cookie consent.

  • We may also share your Personal Information to comply with applicable UK laws and regulations.

Your Data Protection Rights (UK GDPR) If you are a resident of the UK or EEA, you have the following rights:

  • The right to access: You can request copies of your personal data.

  • The right to rectification: You can request that we correct any inaccurate data.

  • The right to erasure (Right to be forgotten): You can request that we erase your personal data under certain conditions.

  • The right to restrict processing: You can request that we restrict the processing of your personal data.

To exercise any of these rights, please contact our Data Protection Officer at oriella.uk@gmail.com